Before you purchase your mattress online we want you to have the best advise possible to help you make the best choice, our 43 years in the bedding business gives us the advantage over other mattress sellers both online and in retail shops. You are welcome to call our Warehouse Showroom 1300 666 552 to talk to someone qualified to provide accurate product information and discuss your personal needs. All our online mattresses are on display in our Warehouse Showroom and we invite you to come in and compare styles at any time. To demonstrate confidence in our product and the purchasing support we provide, we are happy to offer our online customers an exclusive, 60 Night Comfort Guarantee. This means that you can exchange your mattress if your 1st. choice does not meet your comfort expectations.
We find that most commonly people adjust to their new mattress from 7-14 days before making the decision to exchange, as there is only one opportunity to exercise the exchange option.
Your mattress can be exchanged for a new mattress of greater or equal value of the original mattress. If the replacement mattress you select is of greater value, you will be required to pay the difference. Our returns policy applies only to mattresses. WE DO NOT REFUND FOR CHANGE OF MIND of bedroom furniture including bases.
You are responsible for delivery charges of the replacement mattress and the collection of the original mattress in accordance with delivery costs to your area. A minimum fee of $85 will be charged for the completed exchange.
All exchanges are the final discretion of Bedroom Warehouse in accordance with the above criteria.
The Comfort Guarantee is voided by a damaged or soiled mattress
At Bedroom Warehouse your comfort is our Priority. Find all our policies here
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