Before you purchase your mattress online we want you to have the best advise possible to help you make the best choice, our 34 years in the bedding business gives us the advantage over other mattress sellers both online and in retail shops. You are welcome to call our Warehouse Showroom 1300 666 552 to talk to someone qualified who will provide accurate product information and discuss your personal needs. All our online mattresses are on display in our Warehouse Showroom and we invited you to come in and compare styles at any time. To demonstrate confidence in our product and the purchasing support we provide, we are happy to offer our online customers an exclusive, 60 Night Trial Guarantee. This means that you can exchange your mattress if your 1st. choice does not meet your comfort expectations.
All our stock is available for pick up from our factory showroom. Alternately, we offer a flexible and far-reaching delivery service and will make every attempt to deliver at a time that suits, even if that time is outside of business hours
We understand that most people have busy schedules and do not have time to wait around for deliveries. Where ever possible will endeavor to organise a delivery time as close as possible to a time that suits you, even if that means before or after work.
You can return items that you have purchased online to our store for an exchange or refund, but we do need to ask you to present proof of purchase, ideally your tax invoice. If you cannot get to our Brisbane store you’re welcome to email us at firstname.lastname@example.org and we will arrange for your item to be collected for return.
On receipt of the goods we will assess the items and determine whether a refund or exchange will be offered. Refunds will be issued in the same form of tender used at the time of purchase, therefore if you paid for your online order through PayPal, you will be asked to present the card associated with your PayPal account.